PointsBet

Responsible Gambling at PointsBet

At PointsBet, we are committed to providing a safe and enjoyable betting experience for all our customers. We believe that gambling should always remain a form of entertainment, never a source of financial or emotional distress. Our responsible gambling program is designed to help you stay in control.

Our Commitment to You

PointsBet takes responsible gambling seriously. We provide a range of tools and resources to help you manage your betting activity and make informed decisions. We encourage all customers to use these features proactively.

Responsible Gambling Tools

We offer several tools to help you maintain control over your gambling activity:

  • Deposit limits – set daily, weekly, or monthly caps on how much you can deposit
  • Wager limits – control the amount you can bet within a specified timeframe
  • Loss limits – set a maximum threshold for losses over a chosen period
  • Time limits – receive reminders about how long you have been logged in
  • Activity statements – review your betting history and financial transactions at any time
  • Self-exclusion – temporarily or permanently restrict access to your account
  • Cool-off periods – take a short break from betting when you need it

Signs That Gambling May Be a Problem

It is important to recognize when gambling stops being fun. Consider the following warning signs:

  • Spending more money or time on gambling than you can afford
  • Chasing losses by placing larger or more frequent bets
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, relationships, or personal responsibilities
  • Feeling anxious, irritable, or depressed because of gambling
  • Lying to others about your gambling habits
  • Gambling as a way to escape problems or relieve stress

Self-Assessment

If you recognize any of the signs listed above, we encourage you to take an honest look at your gambling behavior. PointsBet provides access to self-assessment questionnaires that can help you evaluate whether your gambling habits are healthy.

Getting Help

If you or someone you know is experiencing difficulties with gambling, professional support is available. The following organizations offer free, confidential assistance:

  • National Council on Problem Gambling (NCPG)
  • Gamblers Anonymous
  • Local counseling and support services in your area

You can also reach out to our customer support team at any time for help activating responsible gambling tools on your account.

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Protecting Minors

PointsBet strictly prohibits underage gambling. You must meet the minimum legal gambling age in your jurisdiction to create an account and place bets. We employ age verification procedures to prevent minors from accessing our platform. We also recommend using parental control software if children have access to your devices.

Tips for Gambling Responsibly

  • Set a budget before you start and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks from betting
  • Do not gamble under the influence of alcohol or drugs
  • Treat gambling as entertainment, not a source of income
  • Use the responsible gambling tools available in your account settings

At PointsBet, your well-being comes first. We are here to ensure that your experience remains safe, fair, and enjoyable. Please gamble responsibly.