Privacy Policy

Welcome to the official PointsBet website. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you access and use our website and related services.

Information We Collect

We may collect the following types of information when you interact with our website:

• Personal identification information such as your name, email address, date of birth, phone number, and residential address.
• Account credentials including your username and password.
• Technical data such as your IP address, browser type, operating system, device information, and browsing activity on our website.
• Communication records when you contact our customer support team or engage with us through any communication channel.
• Preferences and settings you configure within your account.

How We Use Your Information

We use the information we collect for the following purposes:

• To create, manage, and maintain your account.
• To verify your identity and ensure compliance with applicable laws and regulations.
• To provide, personalize, and improve our services and user experience.
• To communicate with you regarding updates, promotions, and service-related notifications.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with legal obligations and regulatory requirements.

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements.
• With regulatory authorities and law enforcement agencies when required by law or to protect our legal rights.
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact our privacy team through the contact details provided on our website.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings at any time.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through the contact options available on our website. We are committed to addressing your inquiries promptly and transparently.